Privacy Policy

1. Who We Are

Technology Globe is a business registered and operating in Ontario, Canada. Our contact details are:

• Business name: Technology Globe
• Address: 103 Broad St W, Dunnville, ON N1A 1S6, Canada
• Phone: +1 519-993-1511
• Email: [email protected]
• Website: https://technology-globe.com

2. Information We Collect

We collect personal information only when it is necessary for a specific purpose and with your knowledge. The types of information we may collect include:

2.1 Information You Provide Directly

• Contact form submissions: Your name, email address, phone number (if provided), and the content of your message when you use our contact form.
• Service enquiries: Business name, industry, and details about your enquiry when you reach out about our services.
• Email correspondence: Any personal information contained in emails you send to us directly.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URLs, and browser type collected through standard web analytics.
• Technical data: IP address, device type, and operating system for security and diagnostic purposes.
• Cookies and similar technologies: As described in Section 5 of this policy and in our Cookie Policy.

We do not collect sensitive personal information (such as health data, financial account numbers, or government identification numbers) through this website.

3. How We Use Information

We use personal information for the following purposes:

• To respond to enquiries and communicate with you about services you have asked about
• To fulfill any contractual obligations where a service engagement exists
• To improve and maintain the functioning of our website
• To analyse aggregated usage patterns to understand how our website is being used
• To comply with legal and regulatory obligations
• To send service-related communications where you have consented or where we have a legitimate interest

We do not use your personal information for automated decision-making that would have significant effects on you.

4. Disclosure to Third Parties

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service providers: We may share information with third-party service providers who assist in operating our website or conducting business (for example, email delivery services or analytics platforms). These providers are contractually required to handle information securely and only as instructed.
• Legal compliance: We may disclose information if required by law, court order, or to protect our legal rights.
• Business transfers: If our business is acquired or merged, personal information may be transferred as part of that transaction, subject to the same privacy protections described here.

Any third parties we work with are required to handle personal data in compliance with applicable privacy laws.

5. Cookies

We use cookies and similar technologies to improve the user experience and to understand how our website is used. Please see our Cookie Policy for full details on the types of cookies used and how to manage your preferences.

You can withdraw your consent to non-essential cookies at any time by adjusting your browser settings or using the cookie preference tool on our website.

6. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law. Typical retention periods are:

• Contact form enquiries: Retained for up to 24 months, after which they are deleted unless an ongoing client relationship exists.
• Client engagement records: Retained for a minimum of 7 years in accordance with Canadian tax and business record requirements.
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely; individual-level data is typically deleted within 26 months.

7. Your Rights

Under PIPEDA and applicable provincial privacy legislation, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Withdraw consent to the use of your information, subject to legal or contractual restrictions
• Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days of receiving a verifiable request.

8. Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted connections (HTTPS), access controls, and regular security reviews.

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to us electronically.

9. Minors

Our website is intended for business users and adults. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +1 519-993-1511
• Post: Technology Globe, 103 Broad St W, Dunnville, ON N1A 1S6, Canada

You may also contact the Office of the Privacy Commissioner of Canada if you have concerns that have not been resolved: www.priv.gc.ca